Surface book keyboard and touchpad not working

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surface book keyboard and touchpad not working

Surface Book 2 keyboard is unresponsive: How to fix it

Pretty much what the title states. Nothing on the keyboard works with the exception of the function key light, and the tablet attachment key and light. The backlight also works. No other keys are responsive, and the touchpad does not work. The battery does charge and will distribute charge to the tablet. I've tried restarting, reattaching, verifying and updating drivers.
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Published 26.06.2019

Laptop Touchpad Not Working Problem!! Fix - Howtosolveit

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I eventually discovered that my 1 year-old had activated Filter Keys by holding down the Shift key. Not a deal You can follow the question or vote as helpful, but you cannot reply to this thread. Keep in mind the Surface works fine.

It's more like a touchpad that senses pressure that you put on the surface. If your touchpad is part of the keyboard, make sure that the keyboard is completely noh to the tablet with no foreign objects obstructing the connecting prongs. Press and hold the power button on your Surface for 30 seconds and then release it? That's it.

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Also ensure the connectors are free of cotton fibres as well. They are well spaced out and I have no issues at all having big hands. Keep in mind the Surface works fine. The question is about a Surface Pro.

When installing drivers manually, make sure to download the correct ones for your product model. What you need to do is detach the keyboard and use an alcohol swab to wipe the silver pin connectors - there are six of those - thoroughly. I like that this has the individual keys as opposed to the flat keyboard. About gHacks Ghacks is a technology news blog that was founded in by Martin Brinkmann.

By using our site, you acknowledge that you have read and understand our Cookie Policy , Privacy Policy , and our Terms of Service. Suddenly my Surface Pro keyboard stopped working. The Fn key stays lit. Basically nothing can be typed. Keep in mind the Surface works fine.


Run a troubleshooter. You may want to check for driver updates and make sure that the device is installed properly in the device manager. If the keyboard has been working fine but has stopped responding post a software update, you know it is the new set of codes that is to be blamed. Sometimes the touchpad's scrolling function will cease to function properly while at other times the touchpad may stop being detected by the Windows 10 device altogether.

Thanks for marking this as the answer. Press and release the power button to turn your Surface back on. How satisfied are you with this reply. So, and I leave them disable permanently.

5 thoughts on “Surface Book: Keyboard and Touchpad Unresponsive · Issue # · jakeday/linux-surface · GitHub

  1. Simply unplugging and reconnecting the touchpad may fix any connection issues you're having. Alok Kumar Alok Kumar 11 2 2 bronze badges. Which version Surface Pro? Let it dry for a moment before attaching the keyboard again with the Surface Book.

  2. Home Questions Tags Users Unanswered. This site in other languages x? You have two options when it comes to disabling the touchpad on a Surface Keybkard if the device runs Windows 10 that is the default operating system the Surface Pro comes with :. Continue holding on to the buttons for another about 15 seconds until nothing is shown.

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